Alaska Airlines is offering a $1500 compensation to passengers who survived a recent emergency after a portion of the aircraft they were traveling on blew out mid-flight.
Last Friday, a door plug detached from an Alaska Airlines 737 MAX 9 five minutes after takeoff when the aircraft was at 16,000 feet. The detachment rapidly depressurized the cabin and left a gaping hole in the fuselage of the plane.While the California-bound flight safely diverted to Portland, Oregon, the root cause of the accident remains unclear and federal regulators have grounded 170 of these aircraft pending further inspection.
Just hours after the accident, Alaska Airlines sent a note to passengers offering a full refund of their ticket cost
$1,500 “to assist with any inconveniences” counseling services from Empathia. Alaska also offered impacted passengers “a complimentary upgrade for more legroom and free inflight snacks” on their new flight bookings.
